Tag Archives: community management

And now, the moment we’ve all been waiting for…LinkedIn is updating University Pages!

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Calling higher education social media managers – bookmark this Thursday, 15 September, right now! Why? Because something wonderful is coming, something we’ve wanted for ages…LinkedIn is finally merging University and Company Pages! Continue reading And now, the moment we’ve all been waiting for…LinkedIn is updating University Pages!

59 things I learned at #casesmc 2016

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Last week saw more than 80 higher education folk descend on Brighton for the 2016 Case Europe Social Media and Community Conference, an event I co-chaired for the first time. Despite having confidence in the schedule my co-chair Steven den Boer and I had put together, I was definitely a bit nervous as we kicked things off on Thursday morning; would all the speakers be ok, would the technology work and, most importantly, would our delegates get as much value and knowledge from the conference as possible? Continue reading 59 things I learned at #casesmc 2016

10 reasons you should definitely be at this year’s CASE Europe Social Media and Community Conference

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In just over six weeks, I’ll be co-chairing this year’s CASE Europe Social Media and Community Conference in Brighton with my Dutch friend and fellow rocker Steven Den Boer and I’d love to see you there too! From 31 March – 1 April we’ll get through loads of learning, make loads of new friends and, if last year is anything to go by, eat lots of great food. Continue reading 10 reasons you should definitely be at this year’s CASE Europe Social Media and Community Conference

‘This is not soccer’ – communications lessons from Nigel Owens

Referee Nigel Owens gestures to the players during the Rugby World Cup game between Samoa and South Africa at North Harbour Stadium in Auckland, New Zealand, Friday, Sept. 30, 2011. (AP Photo/Themba Hadebe)
Referee Nigel Owens gestures to the players during the Rugby World Cup game between Samoa and South Africa at North Harbour Stadium in Auckland, New Zealand, Friday, Sept. 30, 2011. (AP Photo/Themba Hadebe)

In case you didn’t notice, the 2016 version of the Six Nations kicked off at the weekend, meaning Europe’s top rugby union stars will be knocking lumps out of each other every weekend until the middle of March. While the games are always enjoyable (especially if they end in a Welsh victory!), another undoubted highlight is the chance to see, and hear, the best referee in the world in action – Nigel Owens. Continue reading ‘This is not soccer’ – communications lessons from Nigel Owens

Be nice: what a free calendar can teach you about community management

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One of the biggest social networks in the world sent me something nice in the post and I’m instantly falling over myself to praise them to the hills. Is my loyalty really that easily bought? No, actually, there’s a lot more to it. In fact, Instagram offers a fascinating insight into good community management. Continue reading Be nice: what a free calendar can teach you about community management